Pros
I have been the Prestige Manager at my local store for 3 years now and I LOVE it! Great vendor support and guests that come in looking for me are a constant plus. I love learning about the new products and the seasonal launches constantly give you something to look forward to. The events are so much fun! I keep a running list of clients who like certain products so the planning is not hard but the actual events are the best! Gratis is fun and the discount is great-especially the additional discount we get during the holidays! Our General Manager lets me run my department and trusts my decisions, but is always there for support if I need her input. My hourly + my bonus is great (I had 30 years in the beauty/retail field) and the benefits once I went full time (after my store exceeded its goal and warranted more hours) are AMAZING! Great company-I could advance if I wanted to relocate-but I am totally content doing what I do!
Cons
Some of the biggest challenges are the part-time employees (almost all college students) who don't have any work ethic. The spend more time grumbling about doing a task , than it would take to do it. They think they should get paid to just show up, and don't understand the concept of cleaning, stocking or any number of the things that make up a job in retail. And forget about trying to get them to approach a guest or suggest any additional products or trying to "upsell". They think they want to work in a "makeup store" until they discover that we actually expect them to work and not just play in the makeup.