UPS reviews

3.4

55% would recommend to a friend

(36,768 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Aug 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits Package for part time workers, Union Contract, easy to get hired, hard to get fired after first 30 days

Cons

Low pay for Package Handlers, Management by Stress, weak/corrupt Union, inexperienced Supervisors, high production goals over short period of time, no bonuses, little vacation, difficult to get sick days, increasing Contract violations, high turnover rate, unnescessarily unsafe working environment, lack of hub maintaince, blame the worker approach to workplace issues.

2.0
Jul 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Great union support if you manage to qualify; excellent benefits for self and family; max out pay in 4 years

Cons

After graduating from UPS Integrad School, the training you get at the center you work in is horrible. You ride along with your trainer on day 1; you drive half the day on day 2; you drive the entire day by yourself with your trainer with you on day 3; you are sent out on your own by day 4 to sink or swim. You get an assigned route, but you are responsible for learning the area yourself, and the stops vary day to day. They do very little to ease you into the role, and will disqualify you at any time if they deem you "can't cut it". The guy on my route was shocked at the loads I got on my first day driving, saying not even seasoned drivers get this. Plus there is favoritism on who they work with and try to keep on versus not. Can't ever really prove racial bias, but center is very non-diverse, with the only minorities there having been with the company 10+ years, longer than the entire management staff currently there. I'm real curious to see what data they have to show just cause for some of their firing if you compare routes, package loads, and timeframe to complete deliveries between other trainees.

5.0
Jul 2, 2017

Sorter

Recommend
CEO approval
Business Outlook

Pros

Benefits are truly unbeatable, honestly. After 1 year of working there you receive full benefits: dental, vision, prescription, and no deductible. I have mine through Anthem Blue Cross/Blue Shield. After 1 year you get 2 weeks paid vacation and paid holidays. After 2 years you get 3 weeks paid vacation and it keeps going up after a certain amount of years are worked. I work with a guy who's been there for 23 years and gets 7 weeks paid vacation every year! It's awesome. It's also honest hard work and if you're not a sissy it provides a certain amount of satisfaction when the job is done for the day. You'll start out as a loader or unloader (unloading is easier). I was an unloader for a month before they promoted me to a sorter. You'll start out at $10.15 as a loader or an unloader and a sorter makes a dollar more. You also get 2 raises a year. One in February and one in August. I went from $10.15 to $12.00 in just a year and a half. If you're looking to make GOOD money, then you'll have to become a driver or work in full time management. Driver's are full time and start out at $18.75 an hour and I think full time management starts out at $60k a year but they're both seniority based jobs. Staying with the company for many years is crucial to making the big bucks. If you go into management though then you'll lose Union benefits which I hear are better than management benefits. I worked in the Cincinnati Hub by the way. Different locations might pay slightly differently, obviously. As far as management to worker relationships goes it depends on location. If you work hard then management shows a high amount of respect and will most likely give you a little bit more hours a week and also could help you climb the ladder of promotion a bit easier (even though it's mainly seniority based). You'll be working around 20-25 hours a week on average. During peak season (November 25th-January 1st), however, you can work as much as you want because they'll be needing help during the holidays. I worked 71 hours in one week and around 60 the other 4 weeks so definitely take advantage of those peak hours. The time and a half and double time rack up big time during peak. My personal advice would be to WORK HARD and IT WILL pay off. Another helpful tip to the "out of shape people like me" when I started is that you will definitely lose weight. I went from 225 at 6'1 to 195 in 3 months. No kidding! It's labor work. What do you expect? Oh and they also offer in-school tuition help. I think it's $2,750 in help every semester! Not too shabby! You'll work for a good company and also get free money to help aid in getting a degree wherever you go! My advice would be to take advantage of that. Go to work, go to college, graduate, become a driver and make $60k+ a year or go into full time management with that degree you received and make $60k+ a year. Win win.

Cons

I really only have 2 cons for this company. Super hard work and if you don't want to be a driver or work in management then it takes forever to make decent money. It is hard work but like I said if you're not a wuss ball then you'll be fine. Also, try not to shoot for working on IC's/Irregs/Gold belt if you can help it. That's the easiest place to throw out your back or pull/tear something bc of obvious huge weight increases in packages. If you never become a driver or go into full time management then it'll take at LEAST 15 years of employment before you make decent money. You'll mainly need to work a second job until the 15 years is reached to afford a decent living. No complaints on the benefits, however. Loading, unloading, and sorting do get really boring after 1 year and you'll start to feel a decrease in work desire. I mean your pushing mainly heavy cardboard boxes for hours every day so you'll see what I mean.

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