UPS reviews

3.4

55% would recommend to a friend

(36,769 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Jun 7, 2017
Recommend
CEO approval
Business Outlook

Pros

They can offer some good things like benefits and some money for school.

Cons

I worked on the Twilight sort in the Parsippany NJ hub. Working as a PT there supervisor was hell. They treat you like garbage. They play favorites and if you're not one of their favorites then then get out ASAP. They constantly put me in unsafe situations. As a supervisor I wasn't supposed to handle any packages since that's union work. My boss loved to make me start doing union work (unload, sort, load, etc). If a union member saw me they would file a grievance and I would be sat down by my boss and the shift manager. This is the point when my boss would "forget" he ordered me to do the work and I would get chewed out. I have seen this happen to several people. I'd like to point out another situation that constantly created unsafe working conditions. At least several times a shift there would end up being a package jam one one of the many conveyor belts. The proper procedure is to radio the person that controls the start/stop of the belts and have them turn off the belt. You then get on the belt and break the jam and get back off the belt and have it restarted. The full-time supervisors and managers don't like it when a belt is turned off, regardless of the reason. One of them would ask why a belt was off, and they would be told I or another PT Supervisor was breaking the jam. All too often the the FT Sup or manager would ignore the fact someone was on the belt an order the guy to restart the belt with the supervisor still on it. Thankfully I knew this could happen and I made sure I didn't box myself in and get off the belt quickly so I didn't get hurt. In my later years, while I had the boss from above, my life got even worse. My fellow supervisors as well as my boss began mentally harassing and abusing me. It's as if they made a game out of torturing me. Since my boss was in on it, he obviously didn't care. Even when my manager was around for this he didn't do anything about it. Even a complaint to HR only stopped it for about a month. I'm not saying that this will happen to you if you work as a PT supervisor. However I have seen this happen to at least one other colleague, so it's not an isolated incident. Also be prepared to get chewed out if one of your employees get injured. Even if the injury is caused by by another department and there was nothing you could have done, you will be blamed.

4.0
Apr 9, 2017

Physically demanding

Recommend
CEO approval
Business Outlook

Pros

Benefits are good, work and get a workout at the same time.

Cons

It's hard work and you have to be part time for a long time before you can get 8 hours a day or become a driver. Worth it if you can stick it out.

1.0
Mar 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Consistent hours. Borderline impossible to get fired after seniority period (30 days) because of union. Tuition reimbursement after you hit seniority. Benefits and vacation after a year, if you can last that long. Driving/management opportunity if you can last 2+ years.

Cons

Extremely corrupt management, backbreaking work, dusty warehouse environment. Supervisors steal time to up their numbers and don't care about your well-being.

Viewing 145 - 147 of 36,769 Reviews

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