Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2704) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (292)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4951 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4657 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1329 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 628 reviews)); "Great job and great benefits" ((in 413 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2037 reviews)); "Long hours during peak and more responsibility when other full time supervisor aren't as good" ((in 1640 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 707 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 606 reviews)); "Poor upper management can make the job much worse than it needs to be." ((in 506 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

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3.4

55% would recommend to a friend

(36,767 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

4.0

Nov 1, 2017

UPS pkg handler

Part time package handler

Recommend

CEO approval

Business Outlook

Pros

It allows you to have flexibility so that if you are a single parent with kids that needs to be available during the day hours you can choose the shift that suits you. Fast paced. Awesome benefits.

Cons

They say they promote from within which I have found to not be true. Some of their supervisor's don't treat the hourly with a level of respect

3.0

Sep 1, 2017

(PT Preload). It's Okay. Wouldn't make it a career.

Preloader

Recommend

CEO approval

Business Outlook

Pros

Main Details: Orientation is every week from Tuesday - Friday. The pay is $10.20 per hr for Orientation week only then $11 once you start. For PT, pay is $11 per hr and overtime is time and a half ($16.50) after working for more than 5 hours straight. I work in SPA (Scan, print &apply) and work as a sorter afterward if need be. Thursday is payday. Work varies from either M-F or Tue-Sat. Double shifts can be worked (based upon seniority) for both Twilight and Preload. Off holidays unless you sign up for them. Seniority rules. Everything is team based.

Cons

High standards. Breaks are only 10 min, everyone takes the break at the same time. Only one break. Takes time to learn the facility layout. Will take about 2-3 weeks to fully learn it. Supervisors are a hit or miss, IMO. YMMV. Some are better than others. No live checks. Direct deposit or this debit card that your earnings are loaded into. DO NOT BE LATE. THEY WILL HAND YOUR BUTT ON A PLATTER FOR IT. If you're not there at least 5 minutes early HR will yell. I cannot stress this enough. Clocking in at 3:27 for a 3:30 shift will get you shouted at. No consistent start/end times, at least for preload. Start times (so far) can be as early as 2:45a to as late as 3:30a, depending on facility needs. 3:30a-8a is a general guideline at best. Some may leave as late as 10a. If you work SPA, keep hands moisturized. After a full week of working my pointer finger is bleeding from sticking labels onto thousands of boxes. Invest in good quality gloves for when you get called to sort.

3.0

Aug 27, 2017

I've spent half my life dedicated to UPS but I don't feel appreciated.

Operations division manager

Recommend

CEO approval

Business Outlook

Pros

The employees at UPS are dedicated and the money and benefits are excellent. It is a fast paced day with many challenges.

Cons

Unrealistic expectations and uninspired leadership from the corporate office. The level of micromanagement is at a all time high. UPS currently has an outside company evaluating inefficiencies and cuts are expected in the future

Viewing 139 - 141 of 36,767 Reviews

Jobs at UPS

Supervisor I

Buenos Aires

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Intl Sales Support Specialist

UPS

UPS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

UPS pkg handler

(PT Preload). It's Okay. Wouldn't make it a career.

I've spent half my life dedicated to UPS but I don't feel appreciated.

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