Does Truly Nolen pay their employees well?

According to anonymously submitted Glassdoor reviews, Truly Nolen employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Truly Nolen. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Truly Nolen?

76% of Truly Nolen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Truly Nolen 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Truly Nolen?

Pest Control Technician (25) , Customer Service Representative (24) , Branch Manager (19) , Customer Service Representative (CSR) (15) , Sales (11) , Manager (10) , Technician (10) , Sales Representative (9) , Service Coordinator (9) , Sales Inspector (8) , Termite Technician (7) , Customer Service (5) , Manager In Training (MIT) (5) , Auxiliar Administrativo (4) , Sales Associate (4)

What are the pros of working at Truly Nolen according to real employee reviews?

"Great people to work with" ((in 18 reviews)); "training was great" ((in 16 reviews)); "Great benefits" ((in 14 reviews)); "Great culture — they truly get behind you when it comes to developing both yourself and your team." ((in 12 reviews)); "This company has the best training program I've seen anywhere." ((in 7 reviews))

What are the cons of working at Truly Nolen according to real employee reviews?

"Low pay and expect the world" ((in 26 reviews)); "Management it’s amazing !" ((in 13 reviews)); "Be prepared to work long hours and no matter what you do?" ((in 10 reviews)); "Branch managers don't last more than 3 yrs." ((in 8 reviews)); "Clueless Senior Leadership" ((in 5 reviews))

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Truly Nolen

Truly Nolen reviews

4.0

76% would recommend to a friend

(315 total reviews)

Scarlett Nolen

76% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Senior management

3.7

Work/Life balance

3.7

Career opportunities

3.6

Compensation and benefits

Truly Nolen has an employee rating of 4.0 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Truly Nolen employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

315 reviews

5.0

Oct 27, 2024

Cool company

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Training is very detail oriented

Cons

Low pay, long hours work balance

5.0

Aug 23, 2024

nice job

Computer programmer

Recommend

CEO approval

Business Outlook

Pros

fun and nice job good people

Cons

too late to work and soon

1.0

May 16, 2024

Don't work here if you like to get paid for your work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Some fleet upgrades have made improvements. Flexible, reasonable at times. New vacation structure gives newbies access to time off sooner.

Cons

Not paid for commissioned earned. Not paid for inspections. Not paid approved PTO. Branch physical structures are falling apart, ceilings falling in, some have mold issues. Lack of focus on paying technicians properly, leaves techs disgruntled, not performing well, thus sales being canceled or refunded due to poor service, again, cutting sales pay. Lack of communication and no real clear direction from management. Poor operations processes cause delays in pay, if at all paid. High turnover, was supposed to be addressed through new fundamentals, however, got worse, not better.

Viewing 37 - 39 of 315 Reviews

Jobs at Truly Nolen

Termite Service Technician

Termite Service Technician

Branch Manager in Training