The management at Trajan Wealth needs to be evaluated. I cannot provide specific examples without compromising my anonymity. What I can say is that when problems are brought to the attention of management, they are not addressed in a timely manner or escalated to the proper channels. When employees discuss the problems and possible solutions as a group to bring to management, this is viewed as gossip and disparaging the company. This occurs across multiple departments. Trajan Wealth also operates heavily on metrics and tries to quantify customer service which is very difficult, if not impossible, to do. They have expanded the company too quickly and taken on too many advisors for the current staff to maintain a reasonable workload. There is very little room for advancement unless you start at entry level and whatever advancement is available is very difficult to obtain. The majority of management, in my opinion, are not leaders. When employees are overwhelmed with the workload that the company is responsible for, supervisors do very little to assist. The turnover rate at Trajan Wealth is higher than they report. In the approximately 3 years of my employment I recall at least 37 employees that were terminated or left on their own accord and it is a company with 100-150 employees.
