The Container Store reviews

Since going public the company has been a slave to the bottom line. They have under staffed every shift, relying a little too much on the "one employee equals three." There was never enough coverage on the sales floor nor were there enough cashiers working the registers. Customers began to get disgusted with the lack of service and management sort of ignored the feedback we would give them regarding these problems. Also, as if the cash register lines were not long and tedious enough, the company piled even more responsibilities on the cashiers by insisting they ask every customer for an email address. Then they introduced this new POP! Star loyalty program which is even MORE time consuming at the register as customers spend time typing their information into a tablet as the line grows longer and longer with fewer cashiers than needed. Irate customers vent their anger on the cashiers and management does little to fix the problem.

I don't plan to stay much longer in my position at the store because there seems to be no upward mobility. The store's general manager has a very specific type of individual that she promotes, and it's a style that I would have to fake. I was lead to believe, when I first took the job, that the company embraced diversity, not just racial diversity, but diversity in backgrounds, ages, and personalities, but our particular store doesn't reflect this as much as I had been lead to believe. And while I don't think that my time there has been wasted, career wise, I know that I could have gone much further. Also, when I first applied, I was under the impression that the part timers got health insurance. While there's a plan for us, it's minimal.