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The Container Store

Engaged Employer

The Container Store reviews

3.2

43% would recommend to a friend

(1,960 total reviews)

Joel Bines

46% approve of CEO

33% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jan 31, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay is higher than the average retail. Health benefits are available to all employees. They also offer pet insurance. Great discount policy. Fellow employees are like family. Most product quality make it easy to sell

Cons

They do not have employee parking, so you have to walk at least 1/2 mile if you drive or 1/4 mile if you ride the train or pay $6.00 a day to park in a lot. Things started great 4 years ago when the theory was to take care of your employees. But the last year changed dramatically. 1 equals 3 is the official motto. One great employee equals 3 regular employees, but that has now changed, unofficially, it is 1 equals 5. Being a two story store, it needs to be staffed with at least 4 to 5 people to give good customer service, but there were many days we only had 3 to 4 people, having on on the register, and one on the second floor and a manager. So many times customers complained there was no one on the sales floor to help. Not to mention the unrealistic sales goals, yes, I know they are in the business to make money, but too much is spent on changing the store layout every few months...they should save the money on the labor of the constant changes and keep the money on the employees so that we can service the customers! I could go on and on about the changes in the store, but I won't, better to use my energies elsewhere.

1.0
Sep 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Great starting pay. Positive attitude stressed. Good Training. Employee discount.

Cons

Cult-like environment. Do not give breaks consistently. No time off. High stress job. Managers were hard to relate to. Too many mandatory meetings.

1.0
Sep 2, 2010

New Bonuses Offered to Managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job that hasn't had lay offs. But what they don't tell people is that they'll cut your hours or schedule you when you're unable to work if they want you to leave.

Cons

TCS has decided to offer Bonuses to it's Managers based on Sales and Payroll. So if the store remains busy, and the goal is surpassed then the Managers can expect to see something extra in their paycheck. Meanwhile, there are employees that haven't had a pay raise in 3 years. It would be more fair if the Bonus went to the Store, rather then the Managers, seeing how they are rarely on the floor to help with the business. This business decision really is unfair to everyone.

Viewing 202 - 204 of 1,960 Reviews

Glassdoor has 2,047 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.