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The Container Store

Engaged Employer

I have mixed feelings about working here. - Part-Time Sales/Visual The Container Store Employee Review

2.0
Jul 19, 2012
Recommend
CEO approval
Business Outlook

Pros

The best part of working at TCS is my co-workers, particularly the part (prime) timers. I'm not sure whether the overall quality of the employees is merely a reflection of the economic times, or if it's a direct result of the company's hiring policy, but the people who work with me in Scottsdale, AZ are almost uniformly educated, competent and dedicated to performing their jobs at a peak level. The training is excellent and I feel that I have learned quite a bit that I can carry away with me as I advance my career.

Cons

I don't plan to stay much longer in my position at the store because there seems to be no upward mobility. The store's general manager has a very specific type of individual that she promotes, and it's a style that I would have to fake. I was lead to believe, when I first took the job, that the company embraced diversity, not just racial diversity, but diversity in backgrounds, ages, and personalities, but our particular store doesn't reflect this as much as I had been lead to believe. And while I don't think that my time there has been wasted, career wise, I know that I could have gone much further. Also, when I first applied, I was under the impression that the part timers got health insurance. While there's a plan for us, it's minimal.

Explore other reviews about The Container Store

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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