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The Container Store

Engaged Employer

The Container Store reviews

3.3

45% would recommend to a friend

(1,959 total reviews)

Joel Bines

52% approve of CEO

34% positive business outlook

The Container Store has an employee rating of 3.3 out of 5 stars, based on 1,959 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Feb 13, 2009
Recommend
CEO approval
Business Outlook

Pros

The discount!! Flexible scheduling around my personal life. I enjoy what I do there. Amazing products and great selection!

Cons

Management does not give enough feedback throughout the year as to how you are doing. Can be surprising to find out information in your yearly review. Would be better if people were scheduled based on their contributions to the store. Not everyone has the same expectations and those who don't contribute their fair share should not be given premium hours. There is a lack of consistency and leadership among the full time team.

4.0
Jan 28, 2009
Recommend
CEO approval
Business Outlook

Pros

The Container Store always makes Fortune's 'Top 100 Companies to Work For' list, and it's well-deserved. If you are going to work in retail, this should be your mecca. It's prestigious for good reason. Most full-time employees (Sales or Visual), really feel like they're part of a caring family. Many companies may say that they have a family atmosphere in the workplace, but none of them make the grade. The optimistic company culture that TCS manages to instill into it's employees in mind-blowing. TCS says they only hire the best - statistically they hire only around 10% of the candidates that they interview. If you can make the leap to Middle- or Upper- (store-level) management, your peers will be competent, resourceful, and overall POSITIVE, something I have yet to encounter at another employer. You can also look forward to a full 2 weeks of ongoing training every year, which has some great upsides. People that stick around learn all aspects of the business. You could swap any seasoned full-time employee with the GM for a day and things would probably run pretty smoothly. The benefits offered are also great, dollar-for-dollar 401K matching, paid vacations, etc. The dress code (or lack thereof) is nice; no suit required, even district managers come to work in a T-Shirt and Jeans. Also, you can definitely advance quickly if you work hard and persevere, not that you'll get paid for those promotion, but I digress...

Cons

The hiring process is grueling - If you're looking for a full-time position, you can expect: a group interview, followed by two or three 1-on-1 interviews, followed by an interview with a General Manager, followed by a drug test, followed by an offer. And good luck finding a full-time opening advertised, TCS prefers to hire part-time (or 'prime-timers' as they call it) and make you earn your salt. And that's just fine, unless you want to be able to pay your rent. Also, the aforementioned company culture can get to be a bit much. Sometimes positivity prevails good business sense, and this might become aggravating to like-minded ambitious coworkers who want to see the company succeed, not wear a rubber bracelet that says, "Front and Straighten" (not joking!). Additionally, in late 2008 word came down the pipeline that a company-wide 'raise-freeze' was going into effect and would stay in place until the economy stabilized; which gives you no reason to work hard at what you do as you know you'll never get the raise you deserve. Lastly, it doesn't matter who you are (prime-time, full-time, sales, visual, manager, AC, IC, GM, whoever), get ready to clean the bathrooms each and every night. TCS does not outsource bathroom cleaning - I am not joking. Enjoy your daily dose of humility, as everyone pitches-in to keep the TCS family afloat.

3.0
Jan 28, 2009
Recommend
CEO approval
Business Outlook

Pros

I am an organization freak, and my co-workers get it. The majority of the staff is fabulous and fun to work with.We are a very diverse group, and there is an amazing array of skills and talents the staff brings to the table. There are no individual goals, and there is no commis sion. I believe that the company really does care about the welfare of its employees, but some of the management hires are questionable. The brass tacks, retail-lifer that knows what retail is about does not get the management job, but those with pretty resumes or district manager titles do. District managers do not know how to handle the day to day of running a store.

Cons

The scheduling is ridiculous. There are constant problems with changes being made without informing staff, and rather incompetent managers. The scheduling is a disaster, and they are changes made after posting, leaving holes in the coverage on a regular basis. Some people rarely or never close, while others close 4 night out of 5. We sometimes open on weekends with no register staff on the schedule for the first two hours of the day. I have had to close with only one person beside myself more than once. Unpleasant workers are not weeded out, and the managers never, ever close the store.

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Glassdoor has 2,046 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.