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The Container Store

Engaged Employer

The Container Store reviews

3.2

43% would recommend to a friend

(1,959 total reviews)

Joel Bines

46% approve of CEO

33% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,959 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jul 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits- good, Products-good, General employee product knowledge- good

Cons

Management is terrible. Make many promises to part time staff and have no intention of following through with said promises. Purposely give low scores on reviews to reduce having to give raises. Management petty and condescending. Overall very unhealthy environment. General staff morale is low due to over-management although they say they "empower employess to make decisions with customers" .

3.0
Jun 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Great hard working co-workers who togther function as a well oiled team - supporting and watching out for each other's backs. The customers generally respect our expertise and it is a pleasure to help them solve their organizational problems.

Cons

Communication is leadership (company foundation principal) except when it comes to including all employees on weekly critical corporate directives that are only shared (behind closed doors) with full time employees. There are two camps full time and part time, and the respect, responsibility and authority management gives to p/t is insulting.

2.0
Jun 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, both full and part-timers. Decent starting hourly wage compared to other retail sales jobs which pay minimum or just above. At the time, a great employee discount.

Cons

Management that was breathtakingly condescending at times. Hypocrisy in the stated values of The Container Store ("we love and trust out employees, you guys are great") versus actuality. For example, I was used to years of working places where I have the keys to the businesses and am entrusted with lots of classified materials and thousands and thousands of dollars worth of equipment. As an employee of The Container Store It was degrading to not be able to have the doors unlocked for us to leave at night without being fully searched. Also we were encouraged to skip legally mandated breaks, out the fear that taking our breaks would be used against us when deciding who would be able to get better hours or make it to full time.

Viewing 1894 - 1896 of 1,959 Reviews

Glassdoor has 2,046 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.