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The Container Store

Engaged Employer

The Container Store reviews

3.3

45% would recommend to a friend

(1,959 total reviews)

Joel Bines

52% approve of CEO

34% positive business outlook

The Container Store has an employee rating of 3.3 out of 5 stars, based on 1,959 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jun 16, 2009
Recommend
CEO approval
Business Outlook

Pros

The best and only thing left from the best reasons for working for The Container Store is the people that you work with. Even now though the number of great people that work there is down to a scant few but they are awesome at what they do. Thankfully we just got a transfer from another store that might help us a little bit since they have been with us for a while, and seem to know what is up. Hopefully he doesn't get poisoned by rest of them.

Cons

Hours can change every week now, sometimes even adjusted one day prior to showing up due to "market downturns." Managers are incompetent, and are untrained. They are more bureaucrats than the dynamos they used to be. 1 = 3, I remember when that meant that our managers would be able to do more than just sit in the back and fill out paperwork. And yes, even with the new office structure they still find a spot to sit, when they should be standing! Frozen wages, and yet we still have to fill out that 10 page review! Mine is finally being done in a few weeks, it was supposed to be done last year. This is a waste of payroll and should be streamlined, back to our older versions of our reviews a 5 point scale. More money is spend on "new" technology like our Click and Pick Up Call Button instead of employees. (Sounds like the suits are justifying their existence to the board of directors. "What do you do around here anyway?" )

5.0
Jun 12, 2009
Recommend
CEO approval
Business Outlook

Pros

The Container Store remains a people driven company in every way.There have been no lay offs or huge terminations of the Full-Time or Part-time staff. We have seen salary freezes and no employer match for the 401k but this was to save jobs in an effort to keep great people working.

Cons

The Company believes it will always beat the odds with the best employees working for the company. This is the first time in the history of the company where there may be more employees having trouble understanding the logic of how the company is navagating thru some of the world events.

5.0
Jun 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Even as the company changes, decisions are well balanced in order to support both the employees and the customers.

Cons

Remaining employee focused takes more energy than other retailers who treat their employees like a number.

Viewing 1897 - 1899 of 1,959 Reviews

Glassdoor has 2,046 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.