Full timers no longer have weekends or set schedules since "computerized-schedule-optimization" took over. Schedules are promised to be completed three weeks ahead of time and rarely are done on time. Floor coverage (customer service) has suffered due to "optimization". Part-timers are being given shorter and shorter shifts and the fabled "hundreds of training hours" is a joke. Store trainers are being asked to squeeze blood from a stone in that the training hours are the first hours cut. Our store is hiring more part timers and training them less and less. Our f-time staff is dwindling and we are not being replaced as we quit (pay-freeze, benefit cuts, schedule hassles, inept/revolving store management) or are transferred we are not replaced. P-timers are not being promoted. Meanwhile, under-performing employees are coddled by weak management that seems more interested in making things look good rather than making things run well. Nearly all of the full timers are interviewing for other companies.
Also, the mandatory "Union Training" meeting was a shameless pack of lies and I was ashamed, offended and disappointed. Our company does not need a union. However, we may if employees keep getting squeezed the way we have been this last year...
Times are tough. No question. It's a good job; but this particular store seems content to piss down its own leg and pat itself on the back... as a long-time retail manager, I can't believe the same people are still in charge of this location. It could be so much better.
