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The Container Store

Engaged Employer

Even During Recession, The Container Store Excels for its Employees. - Anonymous employee The Container Store Employee Review

5.0
Jul 21, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent Training for everyone. Outstanding pay across the board. Professional, hands-on senior management with an excellent open-door policy. The Container Store has found equitable ways to ensure no employee has been laid off during the recession. They consistently promote a team approach and openly share all pertinent company news and information to employees. They hire competent, highly motivated people who take pride in their work.

Cons

With higher salaries comes higher responsibilities. All employees are expected to work harder, to do more by sacrificing some of their personal time to make sure the store looks its best at all times. This can often be challenging.

Explore other reviews about The Container Store

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Customer. Customers come in and find the time and energy to be positive making for a great working environment.

Cons

Sometimes product can be inconsistent.

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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