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The Container Store

Engaged Employer

The Container Store reviews

3.3

45% would recommend to a friend

(1,959 total reviews)

Joel Bines

52% approve of CEO

34% positive business outlook

The Container Store has an employee rating of 3.3 out of 5 stars, based on 1,959 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Met a few cool people to work with

Cons

I have never worked anywhere with such a high turnover rate and so many grumpy and apathetic tenured employees at the same time. Not sure what koolaid some people are being fed to stay for 10+ years at a company with atrocious benefit costs, no raises or incentives, and a skeleton crew of a staff. If you’re not killing yourself for the job and doing 2-3 times the work you should be for barely any pay you’re considered a bad worker. I’ve read that they’ve cut raises and promotions three times in the past decade, and then people are reprimanded for not being motivated. The job is so awful to do that they don’t even describe it accurately when hiring people so that they’ll take the position. They say there’s no money to hire more or give raises yet will turn around and roll out an assumedly high-cost mobile checkout system that is slow, glitchy, and confusing for customers. The products offered can be found at other retailers for lower costs. Putting the lack of sales on the shoulders of staff and making it their sole responsibility to fix while not offering them absolutely anything to do so is just gross. Not sure why the company has taken such a turn but save yourself stress and burnout and don’t work here

2.0
May 2, 2017
Recommend
CEO approval
Business Outlook

Pros

People, competitive salary, flexible schedules.

Cons

The Container Store is starting to lose the appeal that is once had. The business model they are following now doesn't make much sense to the people that have worked here for so long. Many people who have been here for 10, 15, 20 years are beginning to leave because of it. The company really didn't handle going public very well and it is starting to show. Company initiatives (in a lot of employees opinions) are focusing on the wrong things and not on who their true competitors are. A once employee first company is not that anymore. TCS has continued over the past year to invest in other companies employees for help instead of their own and cutting TCS employees hours to save payroll. Also, forcing people to quit after many years of service because they make too much money, as well as other ways such as wage and 401k freezes. We understand that lots of companies do some of these things, but when you invest in certain reworks, remodels, and new store openings when you don't have the money to do so, and have to freeze your employees wage increases because you have no money, then you have to start to wonder what is happening. I enjoyed my 7 years working here, don't get me wrong. However certain changes the company has been making as of late have cause serious concern amongst employees. Hopefully TCS can turn it around.

1.0
May 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing.................. Once you figure out how they have lied to you and expect you to lie to your customers.

Cons

Upper management is bringing this company to bankruptcy, It is only a matter of time and I give the company 2 years before it goes under. Hired upper management from a bankrupt company BED BATH AND BEYOND and paid his Cronies an exorbitant salary and laid off hundreds of employees. Gave himself a pay raise of over 30% and refused to give the employees a basic annual pay raise of 3%. He only gave in to that after the Employee Survey came in at the lowest rating in employee confidence and employee satisfaction in the history of the company. This company will not make the top 100 places to work ever again. I can not work for a company that I don't believe in and does not value it employees.

Viewing 10 - 12 of 1,959 Reviews

Glassdoor has 2,046 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.