The Container Store reviews

In the last year FT quietly had their time off for birthday and anniversary taken away though it was touted that Satish was giving us another day off in the form of a "free floating holiday" so in truth it was reduced by 1 day. Part time employees quietly had their sick time removed. Having to watch "Keeping up with Satish" every quarter is still a chore, especially when half of it is him talking about how great his life is while his employees are worried if the company will still exist in six months. Did you read your role's description when you were hired? Chances are it's different now, with more work and less compensation. We used to have one giant Elfa sale per year, now with Satish it's every few weeks and always confusing to the customer, who is now trained to wait for them. Training has been drastically reduced. Payroll has been dramatically cut while the workload has risen-like most places you're now expected to do more with less. Company communication is frantic, often last minute and forces you to pivot on a dime. Technological initiatives have been mostly catastrophic, yet the mastermind has been promoted. There are cuts occurring in every sector of the business. Company missed it's 1 billion goal last year yet Satish still moves forward opening new stores. The Preston line is a disaster, especially with so many competitors offering. It's a shame, this company used to really stand out for it's employee first culture and customer focus. Outlook would be that larger format stores will be closed by the end of the year and multiple full-time roles will be merged or disappear completely. The sales have been confusing to customers and corporate offers very little support in the way of properly marketing them. The health of the company can be monitored through the consistent devaluation of the stock price.

Kip and Melissa make false claims about their compassion for the employees. It's all about the sales goals and bottom line now. I started working at TCS when they sold the company but before they went public. The advertised culture was very strong at the time but quickly deteriorated after Garret Boone retired and the economy crumbled. Salary, bonus and benefit freezes along with payroll cuts led to many people leaving. many stuck it out due to loyalty, but they were never rewarded for it. The worst part was the way things changed after the economy recovered. They reinstated everything, but then, instead of bringing the cultures back to the way it was, the business was combed through every inch of the business for opportunities to be even more efficient with the slogan "look under every rock." Each day was now a pressure cooker, with everyone feeling like they were under a microscope. Good employees felt scrutinized and negative feeling pervaded the store. Hiring from the outside instead of promoting from within became a more and more common occurrence, with lateral promotions implemented as a moral band-aid for loyal employees who had worked for years towards a promotion. Don't get involved with this company unless you want to work extremely hard in a part time role for a little more money than you can find elsewhere.