The Container Store reviews

- store has severely cut hours; never enough staff to assist customers - getting constantly berated by customers due to lack of staff - poor communication to staff -dirty store, dirty breakroom and dirty bathrooms, as the few people who work on a given day are additionally expected to take out all the trash, recycling, compost AND clean the bathrooms at closing. Included in this is doing closing money procedures and attempting to restock returned items. AND this is supposed to happen in 30 minutes with generally speaking with only 2-3 employees - managements does not listen to feedback, well they listen, but they do nothing about it - no raises, yet they'll fly 30 or so people to Dallas for training, spending precious money on plane tickets, food and lodging. There is something called Zoom to save on thoses expenses

At first glance there are things that seem "quirky" about The Container Store. You look around and see so many people that appear to be happy and love being there. You think to yourself that those "quirky" things must be okay and that you'll get used to it in time. After some time goes on you realize you've ended up in your very own real life version of Stepford and start trying to figure out how to run away as fast as you can. People who have been there a long time (and there are a lot of them) fall into three categories: 1) love their job assignment so much they choose to overlook the "drink the cool-aid" expectation 2) been there so long that their pay and benefits cannot be matched doing the same job at another retailer so they choose to live in purgatory 3) choose the lobotomy so they can fit right in with this "highly rated" employer If you value diversity, individuality and innovation do not take a job here. On the surface some retail locations may appear to be diverse. You might see a good mix of gender, age and ethnicity, but that is where the diversity stops. At the heart of the business, The Container Store does not like employees to challenge their ways of thinking or their philosophies. Other things that I now realize are just crazy and not "quirky": •No HR department. HR issues go through risk management. Hmm. So my concerns as an employee are considered a risk to the company. •They tout their lack of policy manuals, but the policies are there. They are embedded into the culture. Good luck when you realize you need to change something for the benefit of anyone including the customer. •Typically give people the salary they ask for on a job application even if it means way overpaying someone with no relevant experience. Hiring decisions based more on fit in the culture and less on how good they might actually be in the many tasks required to do the job well. Job interview process for part time positions is a joke. •"Intuition" frequently used as the sole basis for decision making. What if my "intuition" says different?