TTEC reviews

3.3

55% would recommend to a friend

(11,442 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Jan 26, 2016

Property and Casualty Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Occasional opportunities to advance and benefits including dental, health, and 401K. Training is thorough and well-paced for a variety of employees.

Cons

Training set high expectations for production work, which is not fulfilled. There is an extreme lack of communication between team leads and representatives, questions and inquiries will take weeks to get answers or results. Mostly, it is extremely difficult to build rapport with anyone other than your teammates during training. There is rarely downtime in between calls, and chit chat in any down time is frowned upon. There is no "culture" nor team building and makes the environment feel very callous.

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TTEC Response
10y
Thanks for sharing your review. We'll be sure to take note of the things we need to improve.
Viewing 262 - 264 of 11,442 Reviews

Glassdoor has 13,242 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.