TTEC TeleTech @ Home Customer Service reviews

4.1

0% would recommend to a friend

(23 total reviews)
avatar

Kenneth D. Tuchman

99% approve of CEO

TeleTech @ Home Customer Service employees have rated TTEC with 4.1 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most TeleTech @ Home Customer Service professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by TeleTech @ Home Customer Service professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

23 reviews
3.0
Jan 25, 2014

Good for a Moment

Recommend
CEO approval
Business Outlook

Pros

You can save on gas with this job. There is no worry about whethre the car will be working or if it breaks down because work is at home! ,You do not have to dress up! You can go to work in your pjs if you wanted to and know one would be the wiser. The work is easy once you have completed the training. What you lack in pay you save in not having to drive and work worry about mechanical upkeep on the car. Teletech provides great support after you have been there for a number of years. This job is great for people who cannot work in a normal environment, such as those with physical disabilities that prevent someone from driving or being fully ambulatory.

Cons

The training is awful. Teletech does not give enough time for new people to get trained before it puts people on the phones. It also does not provide good support after you start working for new people. It is boring work and if you are not paying attention, you can fall asleep answering calls.

4.0
May 20, 2013

Very good

Recommend
CEO approval
Business Outlook

Pros

Work from home and very nice employees and supervisors

Cons

ithere was nothing not to like except it was temporary

4.0
Apr 3, 2013

work at teletech

Recommend
CEO approval
Business Outlook

Pros

people that you work with are helpful, will assist you, you can ask for more or less hours as needed, competitive, bonuses are available

Cons

you must have internet 100% of the time, if its down then your scores go down.

Viewing 19 - 21 of 23 Reviews

Glassdoor has 13,235 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.