Is TTEC a good company to work for as a TeleTech @ Home Customer Service?

TeleTech @ Home Customer Service professionals working at TTEC have rated their employer with 4.1 out of 5 stars in 23 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open TeleTech @ Home Customer Service Jobs at TTEC now and start preparing for your job interview by browsing frequently asked TeleTech @ Home Customer Service interview questions at TTEC .

Does TTEC pay TeleTech @ Home Customer Service employees well?

TeleTech @ Home Customer Service professionals rate their compensation and benefits at TTEC with 4.7 out of 5 stars based on 23 anonymously submitted employee reviews. This is 44.2% better than the company average rating for salary and benefits. Find out more about TeleTech @ Home Customer Service salaries and benefits at TTEC .

What are the top reviewed jobs at TTEC?

Customer Service Representative (2400) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Work from home is great" ((in 944 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 637 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 412 reviews)); "Great Culture and Values." ((in 229 reviews)); "Work environment is good and friendly" ((in 168 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 523 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 503 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 444 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 97 reviews))

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TTEC

TTEC TeleTech @ Home Customer Service reviews

4.1

0% would recommend to a friend

(23 total reviews)

Kenneth D. Tuchman

99% approve of CEO

Ratings by category

4.7

Compensation and benefits

4.0

Career opportunities

3.5

Culture & values

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Senior management

TeleTech @ Home Customer Service employees have rated TTEC with 4.1 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most TeleTech @ Home Customer Service professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by TeleTech @ Home Customer Service professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23 reviews

3.0

Nov 24, 2014

Great

Teletech @ home agent

Recommend

CEO approval

Business Outlook

Pros

Working at home, paid when said, trainer was great, inbound calls

Cons

Pay could be better needs more flexibility

2.0

Nov 4, 2014

Not worth it..

Teletech @ home agent

Recommend

CEO approval

Business Outlook

Pros

I don't really have any pros. I guess I can say that they offer a legit work from home program. They hire anyone who is at least adequate with a computer.

Cons

They hire you through an online mass conference. They tell you that you have 24 hours to do this and 48 hours to do that after you get this and this email. You have a complication then you're screwed. You have to email like 6 different people so you can fix one problem. Yeah it's good if your in a tight situation and need the money but to me it's not worth it.

4.0

Mar 31, 2014

Great work at home company - some issues like all companies

Teletech @ home agent

Recommend

CEO approval

Business Outlook

Pros

Legitimate work from home positions Great work life balance / part time A lot of perks/benefits not offered by other part time employers Training opportunities Growing company has presence all over the world

Cons

The only challenges I had were technical challenges with client systems that were outdated or slow.

Viewing 16 - 18 of 23 Reviews

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TTEC TeleTech @ Home Customer Service reviews

Ratings by category

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Great

Not worth it..

Great work at home company - some issues like all companies

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