TTEC reviews

I worked over a year and never received a raise even though I consistently scored 100% on my QA. 401K is matched up to a certain % and taken out automatically from your check after a few weeks on the job. Unless you opt out which they dont tell you that. They dont match your contribution until a year after being with the company only found this out by contacting the Financial company where my 401K was going to. I had PTO left, over 40 hrs when I left (was told it would be paid out) but because my state doesnt require it they didnt pay it. You can only contact them thorugh a ticket system which takes days to get a reply.

Very unorganized and no info given on benefits and you can not speak to a person in Human Resources, everything has to be handled by submitting a ticket or email, the trainers do not have a clue as to what they are doing! No communication and very rushed training. You will be on camera for training and some of the trainers are just rude to the employees. Also, when you ask a question, its like the trainers and managers are very vague with their answers if they even have an answer that is. The pay is not anywhere near enough! for everything they require you to do. Very disappointed. Equipment does not come on time for the training class and then you get behind because the trainers rush through everything and expect you to remember all of it. The equipment they send is in poor condition or missing all together!!! Not very professional and that is putting it nicely. The training length in the offer letter is not the same as what the actual training period ends up being!! The list goes on.