TTEC reviews

3.3

54% would recommend to a friend

(11,438 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,438 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Apr 18, 2016

QA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people! Make lots of friends

Cons

Salary is too low for the work load. They have mostly seasonal positions

1.0
Apr 15, 2016
Recommend
CEO approval
Business Outlook

Pros

They have a cafeteria where they serve mediocre food.

Cons

Give your IT people enough staff to get work done. Spend some of your budget. Here's an idea? Reward people when they have completed a major project and the client was thrilled. If you want to work 55 hours a week and have no work/life balance this is the place for you.

1.0
Feb 20, 2016
Recommend
CEO approval
Business Outlook

Pros

This is the worst possible place to work. You will be lucky to get paid, let alone paid what you are promised. They even mess with your time card, so you have to constantly check daily to make sure all of your hours are accounted for and keep a personal log of hrs worked. It took them 2 months to finally pay me my back pay they didn't pay me for. They even paid me the wrong wage less than I was supposed to be paid. Promised incentives and bonuses. Still haven't seen those. Management makes promises at the rockledge location that they never keep. The locations project manager is never there and when he is, he's playing games on his computer, then leaves early. He doesn't even know the products or have knowledge of the products offered for the clients. Team support is a joke, nobody knows what is going on. And they have everyone one worried about loosing thier jobs constantly. They fire people in large groups In front of colleagues while they are working with coming calls.

Cons

Management is terrible No team support Your lucky if you actually get a pay check Lied about bonuses Lied about incentives they promised Fire colleagues in front of other team members in large groups

Viewing 178 - 180 of 11,438 Reviews

Glassdoor has 13,237 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.