Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

54% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2400) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (119) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 950 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 634 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 413 reviews)); "Great Culture and Values." ((in 232 reviews)); "Work environment is good and friendly" ((in 170 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 520 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 493 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 449 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 159 reviews)); "•Sometimes poor communication amongst colleagues." ((in 93 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

Compare reviews

3.3

54% would recommend to a friend

(11,433 total reviews)

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

3.0

Mar 27, 2012

Teletech was a good place to work because of its strategic location....

Desktop support ii

Recommend

CEO approval

Business Outlook

Pros

Teletech has strategic work locations that are very favorable for job seekers & employees. They have incentive programs for performing agents...that is tax-free (up to certain limit). A good place to start for people who want to join a BPO industry.

Cons

Salary for my job was good. But generally, the salary scheme for most employees was just average not unless you're a top performing agent to get the incentives. Health coverage not good because it's very limited. Lately, there were no company activities for me & for my family to enjoy...

5.0

Mar 21, 2012

It has been a great professional experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I did not know what to expect when I started in TeleTech, I was not sure about what the company services were, but it has been a great experience. The company has offered me professional development and exposure to a global enterprise.

Cons

The company moves very fast, so I think they should focus on extending their onboarding process for employees in their corporate office.

4.0

Mar 12, 2012

An open door to countless opportunities!

Media specialist

Recommend

CEO approval

Business Outlook

Pros

Very good support system coming from senior leaders, Competitive salary, Learning is continuous, Workplace is very warm and the values of respect and integrity is well promoted, Company gives importance to the work-life balance of its employees, Recognition is provided to hard working and well deserving employees

Cons

Technology group/team has some delay in responding to its internal clients, Has a need for additional activities that will promote employee engagement,

Viewing 11368 - 11370 of 11,433 Reviews

Jobs at TTEC

Customer Service Representative – Remote in Virginia

Fraud Detections Representative

Incident Response Manager

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TTEC

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Teletech was a good place to work because of its strategic location....

It has been a great professional experience

An open door to countless opportunities!

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