Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

54% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2400) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (119) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 950 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 634 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 413 reviews)); "Great Culture and Values." ((in 232 reviews)); "Work environment is good and friendly" ((in 170 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 520 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 493 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 449 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 159 reviews)); "•Sometimes poor communication amongst colleagues." ((in 93 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

3.3

54% would recommend to a friend

(11,433 total reviews)

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

4.0

Mar 12, 2012

An Opportunity To Learn

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

>great co-workers/team mates >competent immediate manager/supervisor >opportunity for advancement >fast-paced work environment >opportunity for training >diverse work force >friendly environment

Cons

>come to think of it, any job can be stressful, it's the people around you plus how you handle it that makes the difference >recruitment process can be a bit long just like in any other company who wants the best people for each job.

5.0

Mar 12, 2012

I LOVE my job, my boss and the company I work for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-the people are amazing - phenominal coworkers -advancement opportunities globally/opprtunity to travel -salary and benefits -technology and innovation -company is financially stable

Cons

-Working at TeleTech is awesome - but you are expected to work and you are held accountable. If you are lazy, not reliable and don't show up for work, can't be adaptable - then this is not the company for you. If you like working, take pride in your job and want opportunity - apply today!

1.0

Mar 10, 2012

Overworked and underpaid and opportunity for promotion is not likely with this company.

Coach

Recommend

CEO approval

Business Outlook

Pros

You can stay from home.

Cons

Far too much responsibility and work for the pay offered. They see to it that there is back to back calls by canceling people's shifts and then once they cancel your shift and call volume becomes a problem within the next 30 min they will ask for people to stay late. They will lay you off without any reason or notice no matter how long you have worked there. They do not explain how processes are done, they only tell you what you do wrong. This company is not a place you could build a career at.

Viewing 11371 - 11373 of 11,433 Reviews

Jobs at TTEC

Customer Service Representative – Remote in Virginia

Fraud Detections Representative

Customer Service Representative – Part time

Temp Quality Assurance Specialist

Customer Service Representative

TTEC

TTEC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

An Opportunity To Learn

I LOVE my job, my boss and the company I work for!

Overworked and underpaid and opportunity for promotion is not likely with this company.

Jobs at TTEC

TTEC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TTEC

TTEC reviews FAQs