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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,441 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Dec 1, 2013

      A lot of work, but they seemed failr

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Newer technologies. An opportunity to make a direct impact on profitability of the site.

      Cons

      They seemed a bit disorganized.

      2.0
      Nov 20, 2013

      Went from OK to nightmare

      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, I had a decent work schedule when I started, good revenue in comission, chances of moving up in the company are real.

      Cons

      Supervisor tend to treat women better, unjustified changes to your work schedule, as time goes on you will receive training to have more responsibilities but your pay will stay the same, supervisor wil ask you to come in for extra hours on your days off. QA is inconsistent. Relationships between supervisors and staff members would cause trouble between reps.

      5.0
      Nov 15, 2013

      Call Center Work is Just that Work.

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and Benefits. Clean Work Environment. Up to date equipment.

      Cons

      Having to deal with upset customers with one had tied behind your back.

      Viewing 11221 - 11223 of 11,441 Reviews
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      Glassdoor has 13,241 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.