TTEC reviews

3.3

54% would recommend to a friend

(11,441 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Nov 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Great management, reliable job, great coworkers, and an easy job.

Cons

Inbound sales doesn't earn commission off of what they sell, only bonuses if they meet certain criteria which is nearly impossible given the calls they receive. Floor manager doesn't listen to employees when giving feedback on how many misdirects the employees receive a day. Prank calls, incorrect internal transfers, wrong dials, etc. all count against the employees in the sales division.

4.0
Nov 7, 2013

Genaralist

Recommend
CEO approval
Business Outlook

Pros

Work environment is very friendly, benefits are great. It also has a great location as far as a work place.

Cons

There are not that many cons That I can think of, but one that comes to mind would have to be that they do not offer Overtime.

Viewing 11224 - 11226 of 11,441 Reviews

Glassdoor has 13,240 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.