TTEC reviews

3.3

54% would recommend to a friend

(11,433 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
2.0
Sep 29, 2020
Recommend
CEO approval
Business Outlook

Pros

It is nice being able to work from home.

Cons

They expect ALOT of work for a little pay. I did not think it was worth it in the long run. Training is rushed so you are thrown in without all the knowledge you need to succeed. HR was hard to get ahold of when issues arose. Management was spotty, and generally unhelpful. "Figure it out."

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TTEC Response
5y
Thank you for taking the time to give us your feedback. We understand your situation and want to assure you that we are constantly looking for the best ways to train our associates, especially new hires, so that they feel successful in their roles. Please click the following link if you'd like to share your insights: www.formeremployee.ttec.com
5.0
Apr 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Paid training, Advancement Opportunities, Diversity

Cons

depending on the client, the training material might be several pdf’s. The information was not very well sorted. I actually made an Agent resource for my team out of them to make it easier with getting to important information.

Viewing 79 - 81 of 11,433 Reviews

Glassdoor has 13,231 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.