Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

55% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2403) , Customer Service Representative (CSR) (815) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"flexible work schedule and work from home" ((in 974 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 630 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 428 reviews)); "Culture is good and salalry also" ((in 221 reviews)); "Work environment is good and friendly" ((in 174 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 516 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 515 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 426 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 100 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

3.3

55% would recommend to a friend

(11,448 total reviews)

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

3.0

Career opportunities

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

5.0

Sep 5, 2017

IT Management

It management

Recommend

CEO approval

Business Outlook

Pros

Solid company direction and vision. Leaders are very accessible to employees. There are tons of opportunity for employees to learn and get engaged with the business on key initiatives.

Cons

Everything seems to be a top priority. Need to be able to prioritize better so resources can be allocated appropriately.

5.0

Sep 1, 2017

My Teletech Experience:

Team lead

Recommend

CEO approval

Business Outlook

Pros

I have been working at Teletech for 10 years. I have enjoyed each and every one of them. The work is always challenging and exciting and keeps you engaged. The pay and benefits are comparable and I have never had issues with either. I have made a lot of great business contacts and consider most of them good friends. I would recommend Teletech

Cons

I have not had a lot of downs working at Teletech. Although sometimes the work gets heavy and can be a bit stressful, however I always consider that great job security and wouldn't want it any other way.

1.0

Aug 29, 2017

Worst job ive ever held

Technical support

Recommend

CEO approval

Business Outlook

Pros

Its a job that gives you a check.

Cons

They do NOT work with your schedule. They do NOT care about employees who give their all. They do NOT keep promises or discussed and agreed to situation then blame it on the client. They work on quantity not quality employees and theyd ratjer let you go than work with a schedule. People should not have to chiose between their job and being able to get home at night because they wont adjust schedules for bus riders. The pay is low and drama is high at all times. They do not professionally handle huge illegal issues or drug test to avoid said issues. And i know because i was not tested in anyway for drugs or ability. The client should be wary of who they choose to represent them.

Viewing 373 - 375 of 11,448 Reviews

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TTEC reviews

Ratings by category

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Reviews by job title

IT Management

My Teletech Experience:

Worst job ive ever held

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