Pros
TTEC offers many people an opportunity to work with a company that gives paid training, great employee benefits, and a variety of work schedules. You can also take advantage of tuition reimbursement, advancement opportunities, and temporary as well as permanent positions. There is a variety of employees from young to mature, and all experience and skill levels. Employee experience will vary from one project to another.
Cons
Must be willing to work schedules that are outside of a standard 8-5 Monday through Friday work week. Most schedules include at least one week day, and many schedules are evening schedules to compensate for call volume. Schedules may change periodically due to training or call needs. Dependability is crucial so absenteeism is a major concern.