TTEC reviews

3.3

55% would recommend to a friend

(11,447 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
May 23, 2020
Recommend
CEO approval
Business Outlook

Pros

I work from home. I love it. Great pay

Cons

No cons about company. Working from home makes it hard to contact managers sometimes though.

1.0
May 18, 2020
Recommend
CEO approval
Business Outlook

Pros

The work atmosphere looks to be very relaxed, excellent salary, reasonably priced benefits

Cons

No loyalty to new employees. Was furloughed on day 8 of my training, which was done at home due to COVID. We were notified of the furlough in a Zoom meeting & told we could not file unemployment. This was untrue. Our state requires you to have worked 15 days. I had to file on the job I left, and they are understandably fighting it. They refused us access to the online study materials during furlough. Cattle call interview process. I imagine every single person they interviewed was hired, with intentions of thinning the herd later. I am still furloughed, getting text messages, but facilitators will not respond to texts or emails. They have positions posted on this site which leads me to believe I no longer work there. If I ever show up to a job interview and it appears to be a cattle call, I’m walking right back out. I gave up a job that was not great, but at least no one has been let go that I can see. I’m probably going to lose my house & car because the only places hiring are barely minimum wage jobs.

2.0
May 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Technology given to employees to work at home

Cons

Poor training, not enough time to learn the system, not flexible, no help if needed due to system malfunction, Employees are not paid if the company system fails and cannot clock-in

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TTEC Response
6y
Let us take this opportunity to know more about your TTEC experience. Please visit www.ttecwehearyou.com to discuss this in detail.
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Glassdoor has 13,247 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.