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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,579 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,579 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      75K reviews
      1.0
      Oct 29, 2016

      Do not work here!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      No experience required. Training is spot on, it is Apple after all! Everyone who works here (Minion/TL) is usually pretty nice too. High up managers are useless though!

      Cons

      Will look for any reason to put you into disciplinary. Poor bonus scheme, even if you do hit bonus its not worth it. No sick pay, regardless of how long you have been there. Awful shift rotations. You WILL work 5/7 days full time. You could do any shifts between 8AM-8PM spread across any of these days. It would make sense to start between 8/9am everyday to make rota's easier, not in this company. My second final week I worked there I started at 7.55am, 930am, off (Wednesday), 10.30am, off (Friday), 830am, 930am. Holidays are almost impossible as they judge giving you days off dependent if the call center can hold the volume of calls for that day. Normally, this isn;t the case due to sickness and low headcount because of high staff turn over.

      avatar
      TP Response
      7y
      Thank you for bringing this to our attention. We wanted to provide employees a fun and great working environment. We hope you can share this with us via our http://bit.ly/TPHR-newform for investigation.
      1.0
      Oct 25, 2016

      Horrible - Don't do it.

      Call centre
      Recommend
      CEO approval
      Business Outlook

      Pros

      The colleagues are decent. There isn't a lot else to be positive about.

      Cons

      HR has absolutely no idae what they are doing. The welcoming team are useless. Management is crap, the pay is absolutely awful. I struggle to see how this place continues to have employees. They promise the world and deliver nothing.

      avatar
      TP Response
      9y
      Sorry to hear that your experience was not as you expected. We wish you the best for the future.
      1.0
      Jan 21, 2015

      Company will hire any one.. Literally and fire for any small incompetent excuse.

      Deposits agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co workers. A small portion of their management is actually management material and is what management should be.

      Cons

      Their management is very poorly qualify to hold from supervisor jobs and up . Their rules for break time are ridiculous 15min twice a day for break this folks includes when your on the floor and you must use the bathroom or anything the time needs to be deducted from your two 15 min breaks you have the whole day . you cannot work a schedule you want or need . they give yu the schedule they want you to have . They won't pay you accordanly to your over time they will some how put every excuse out there that you some how were making up time . and the major thing they do is generate points on you for anything they possible can . for you being 1min late or if your computer was having issues and that isn't your problem they will give you points for not working giving you points is a terminology that goes the more you have the closer you are to getting fired. Not allowed to have paper,pencil or pen, nor your personal belongings on the floor. You have to ask for your lunch break everyday. This company needs some major rule changing and how they run . Needs to do more for its employees

      Viewing 382 - 384 of 74,579 Reviews
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      Glassdoor has 100,593 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.