TP reviews

4.4

89% would recommend to a friend

(74,579 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,579 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

75K reviews
2.0
Dec 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Casual laid back dress code Customers were sometimes nice to work with Great coworkers who look out for you and treat you like a family member

Cons

constant pressure on agents, especially the nesting bay agents who just started out on floor favoritism customers can be rude and stupid for the most part picky people who monitor your calls and dock you for ridiculous reasons regardless if you followed all your call script or followed all procedures correctly lame attendance policies made promises they never kept supervisors never really take action or do something they say they're going to do run like a preschool

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TP Response
7y
Thank you for this review and we are sorry to find out that you felt that way. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to investigate and make improvements.
2.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Theoretically good benefits, some events organised for employees, training with a nice trainer (quite low level training materials though) and good colleagues

Cons

Very low management strategies and almost unimaginably low work ethics. Very few of the benefits that were announced prior to the start were there in place or you had to push for absolutely anything to make it happen. Communication with HR is ridiculous - while they are supposed to be there for support they are almost impossible to reach being in a faraway building and almost never answering their e-mail. The work place policies ares yet the most ridiculous part of everything - you are monitored every second when in work and off-time allowed gives you practically no flexibility.

Viewing 385 - 387 of 74,579 Reviews

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