Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,083 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,083 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13825) , Customer Service Representative (CSR) (5125) , Customer Service Agent (2573) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1780 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1488 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1242 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3792 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2456 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 358 reviews)); "Poor communication and lack of support" ((in 285 reviews))

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TP Client Associate reviews

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4.2

85% would recommend to a friend

(17,083 total reviews)

Jorge Amar

95% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,083 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

5.0

Jul 11, 2012

In Teleperformance i have learn day by day so many things

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

in teleperformance you have Lots of opportunity to growth

Cons

i have never seen the downside of this company in my career

TP Response

We appreciate your positive review. We see to it to reward hardworking employees with career growth opportunities so that they will be encouraged to work harder. Kindly share your feedback with us at http://bit.ly/TPHR-form. Best regards.

3.0

Jun 26, 2012

Teleperformance "clap clap"

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay increase after first 90days to 9.75 then 6months 10.15 and 10.95 after first year and cap out at 11.00 after 2yrs Great people to work with

Cons

Sales bonus not available until 3months if FCR is at goal No advancement More of a college emplowire Benefits are very expensive

1.0

Nov 7, 2011

Very, very disappointing and I am ashamed that I work there. I am looking for another job.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The only good thing that I can think of about working there is you will find alot of really nice people to work with.

Cons

You can never get a straight answer when it comes to questions about escalated customer issues, its a different answer depending on who you ask. The supervoisory staff do not know the job content as well as they should. You are at the mercy of one person to escalate all your issues to and depending on if that person shows up to work and they are in a good mood will you get an answer that makes any sense whatsoever.

Viewing 17077 - 17079 of 17,083 Reviews

Jobs at TP

Employee Engagement Coordinator

Employee Engagement Coordinator

Workforce Management Forecasting Analyst

Human Resource Business Partner

Human Resource Business Partner

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TP Client Associate reviews

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Ratings by demographic groups

Reviews by job title

In Teleperformance i have learn day by day so many things

Teleperformance "clap clap"

Very, very disappointing and I am ashamed that I work there. I am looking for another job.

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