Is T-Mobile a good company to work for as a Store Operations Associate?

Store Operations Associate professionals working at T-Mobile have rated their employer with 3.4 out of 5 stars in 1,061 Glassdoor reviews. This is a lower than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Store Operations Associate Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Store Operations Associate interview questions at T-Mobile .

Does T-Mobile pay Store Operations Associate employees well?

Store Operations Associate professionals rate their compensation and benefits at T-Mobile with 4.1 out of 5 stars based on 1,061 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Store Operations Associate salaries at T-Mobile.

How happy are Store Operations Associate professionals working at T-Mobile?

63% of Store Operations Associate employees at T-Mobile would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Store Operations Associate professionals have also rated T-Mobile with a 2.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3047) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (755) , Customer Service Representative (700) , Retail Store Manager (672) , Retail Associate Manager (547) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3459 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2167 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 957 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 799 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 663 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 946 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 533 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 393 reviews)); "They expected workers to work long hours and meet quotas while receiving no help from management." ((in 340 reviews)); "Many reorgs and layoffs over the past 2 years" ((in 220 reviews))

T-Mobile Store Operations Associate reviews

3.4

63% would recommend to a friend

(1,061 total reviews)

Srini Gopalan

30% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,061 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Feb 26, 2011

If you are looking for advancement in SoCal's Retail Division..you better be a former GAP employee!

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits package to all employees, even part-time sales associates.

Cons

No room for advancement, they do not value their loyal employees, and no recognition for educated professionals.

5.0

Jan 12, 2011

Outstanding

Store manager

Recommend

CEO approval

Business Outlook

Pros

Oustanding company values and integrity, growth opportunities, recognition, leadership changes in the last 6 months will bring great value to the company. We are no longer sitting back being challenged.. we are now the challenger. Thank you to Sr. Leadership for the changes you are making

Cons

Level of execution of in store leaders and teams. We have the tools to succed, we just need to do it.

3.0

Jan 5, 2011

Overall, good benefits but changed sales focus too quickly and what KPIs are truly important.

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Solid benefits and opportunities to learn the business if you are a self starter and put in the extra time to learn.

Cons

Senior management communications- constantly changing message on what's important now or what KPI to focus on today. The company's vision is in flux right now.Truly not aligning sales objectives with profitable business practices.

Viewing 1033 - 1035 of 1,061 Reviews

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Jobs at T-Mobile

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Mobile Associate, Store in Store - Retail Sales

Mobile Associate, Store-in-Store, Retail Sales

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T-Mobile

T-Mobile Store Operations Associate reviews

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Reviews by job title

If you are looking for advancement in SoCal's Retail Division..you better be a former GAP employee!

Outstanding

Overall, good benefits but changed sales focus too quickly and what KPIs are truly important.

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