T-Mobile reviews

3.6

62% would recommend to a friend

(23,128 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
5.0
May 29, 2008
Recommend
CEO approval
Business Outlook

Pros

If you are willing to work and satisfy the needs of your customer base, then everything comes together in terms of making T-Mobile a wonderful work environment for both the employee and the customer. It is definitely a sales position that involves strong people skills, an ever changing learning curve, and holding strong ambassadorship to not only the company and what it stands for, but also keeping a positive outlook on day to day activities, schedules, and assigned goals. The compensation package is rewarding and based upon your competitiveness in the field and the benefits package is one of the best. Even part-timers receive full, if not, the vast majority of assigned benefits.

Cons

It is a very competitive work environment not only within T-Mobile but also outside of it versus the competition. You must be willing to do more than just take orders and help customers. You need to play a proactive role every day; not only in helping you achieve your goals, but also for your team and store quota. Although compensation is calculated at the individual level, bonuses are calculated at the team level so having developed co-workers is a huge plus as you will always see your counterparts monitor and mentor your success just as much as the management team does at the same token.

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Glassdoor has 24,503 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.