T-Mobile reviews

3.6

62% would recommend to a friend

(23,143 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Great potential for earnings and advancement. Great benefits. Strong, stable company. Leading the industry and marketplace in 5G and other technologies.

Cons

T-Mobile for Business exerted a mandatory Covid Vaccine policy yet exempted large segments of the company that were direct Corporate employees like Retail. At a time when Covid no longer posed a threat and most companies rescinded their policy, T-Mobile refused all Religious and Medical Accomodations and fired many. This was clearly used as a way to downsize their staff without layoffs, severance packages, etc. They also refused Unemployment Benefits. As of April 1, 2023 T-Mobile rescinded their policy but refuse to take qualified people back as a form of discrimination.

1.0
Jun 4, 2022

I miss Sprint!

Recommend
CEO approval
Business Outlook

Pros

Good benefits. Cell phone discount. Good pay.

Cons

Oh where do I begin. This company cares more about you being in the office than you actually doing your job. They don’t care if your team is in the same location or not they want you there. The assign people to be on the lookout and report back if you’re not in the office. They push their liberal BS agenda on all of the employees in an effort to change the minds of those who don’t agree with them. News flash Mike it’s not going to happen. We see through your BS. They push this BS vaccine as if it’s the savior of the world. Do some research and see that it’s not. Oh yeah and if you love to be micromanaged this is the perfect company for you.

3.0
May 10, 2022
Recommend
CEO approval
Business Outlook

Pros

- Hard to get fired, unless you want to be - Extremely easy place to disappear and get a paycheck - Decent benefits - If you end up under the "right" VP/middle-management structure, you can do well

Cons

- Extremely regressive technical culture - Decent benefits mean salary tends to be lower - Culture largely built around a model with a heavily-populated middle-management class, who primary and historically manage contractor teams, not FTE devs - As a result, strong culture of disempowering technical decision-making at the team level, and at the individual level. - General lack of middle-management with people management skills and technical awareness. - Overstuffed middle management layer leads to a lot of turf wars and fights over relevance - "too many claimants, not enough land" - which can be massively frustrating as an individual contributor. - Very little interest in doing things the Right Way, lots of interest in Being Seen Doing Things, whether you're doing them the right way or not. - Because of the above, technically skilled people are, as a general rule, not retained for very long - they either get frustrated and leave, get bored and leave, or get better salary offers and leave. - Technical promotion tracks that are *theoretically* on par with people management tracks do exist, but in practice amount to becoming a specific VP's pet and having even less influence on technical direction than you did before, and the entire parallel tech individual track is heavily modeled in IBM's old approach, which should tell you something.

Viewing 82 - 84 of 23,143 Reviews

Glassdoor has 24,519 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.