T-Mobile reviews

3.6

62% would recommend to a friend

(23,143 total reviews)
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Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Jun 22, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits really are incredible for the area. No need for a college degree, no need for prior experience (they provide paid training). I've also been fortunate enough to work with some really great people and under some great managers and coaches.

Cons

Between the angry/abusive customers, the awful policies being implemented from the top-down, and the endless metric rat race, this job will sand you down until there's nothing left. I used to at least be optimistic that one day, with enough hard work and determination, I could move into a position that didn't require customer interaction. Then corporate went and laid off most of those positions (some very great, knowledgable people) and left our managers to individually carry a workload that was originally handled by a team of people. All after reporting record profits. If it weren't for the health benefits (that I've been relying on for therapy and psychiatry due to anxiety/panic attacks that the job has contributed to) I'd be out the door.

1.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

money and benefits, I guess

Cons

very judgemental and will call HR on you for anything, if you have a disability and need an accommodation you better come prepared with doctors letters to file with the company that they have that handles all accomodations and you have to wait for them to approve it or not. if you have a walker or need other assistive devices expect to be othered and treated like a problem or you're in the way. if you have a developmental disability, same thing. you are told to be positive and smile constantly, there is always loud music playing. there was a guy that told us that if we were on his team, we were allowed to be upset for 5 minutes and then to go do something bc he didn't want to deal with it and that he even does that to his own kids. we've been told that we can't be sad or negative at work, but yet they'll be allowed to be. they'll let people shoot you with nerf guns all day and wear gun memorabilia and tell you that you're being overly sensitive and do nothing when you're struggling bc you lived thru a workplace shooting. they'll tell you all kinds of crazy things that no normal human or business would allow. it's consistent employee gaslighting under the guise of great pay and benefits

Viewing 79 - 81 of 23,143 Reviews

Glassdoor has 24,519 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.