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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,144 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      1.0
      Mar 28, 2022

      After John left, the fraud showed up.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked in Customer Care for about 9 years. Everything was great until John up and left the company. After John left, the fraud is now out of hand, sales goals are high and no one audits sales so 1 in 3 calls I get is a customer saying "I never told retail/overseas person to add that to my account remove it!!!" Literally my entire day is fixing internal fraud.

      Cons

      Loads of internal fraud, forced to work back in the office, forced vaccinations

      4.0
      Feb 14, 2022

      Good company

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and fun atmosphere. Great people are employed here.

      Cons

      2022 raises were minimal. Considering the year they had, they should be embarrassed giving less than half the cost of living increase. Our expenses have gone up 7-8%, but raises were the standard average around 3%. They overload you with work and expect you to still complete an IDP and further your education and training without providing the time to do it. Vaccine mandate. No mask mandate.

      Viewing 85 - 87 of 23,144 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
      ReviewsT-Mobile reviews

      Glassdoor has 24,520 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.