T-Mobile reviews

During my time with T-Mobile, I experienced race-based harassment, gender-based discrimination, and physical assault. I was paid less than male counterparts with fewer qualifications and less experience and lied to about the pay I was to receive after being promoted (then told I could either take the promotion at a lower rate of pay than originally promised or quit). I was called anti-Indigenous slurs. I was grabbed and groped multiple times within and directly outside of the store. I was told not to provide direction or feedback to male reports because they were--and I quote--"alpha males" and should not be expected to accept a woman's authority. The more I spoke up, the greater the retaliation became. I was routinely excluded from meetings; threatened with demotion; and at one point, scheduled to work 11 days straight with no time off. It's been about two years since I quit, and I'm still recovering from the physical and emotional trauma of working here. If you currently work here and are experiencing the same thing, file reports with HR and gather documentation. Everything that happened to me was illegal, especially considering that the three men responsible for the worst of it had been investigated previously for the exact same conduct. I should've pursued legal action and wish every day that I had. Instead, I chose to prioritize my physical safety and mental health and left without filing a formal report. Don't make the same mistake. Speak up regardless of the retaliation, get your documentation in order, call a lawyer, and make a plan. If you're not already working here, DO NOT apply. It is not worth the harm you'll suffer.

T-Mobile may be brewing another MeToo movement for women. Over the past 10+ years, women have consistently been told they are not good enough for technical jobs or high-ranking positions, resulting in significant pay disparities compared to their male counterparts. This also affects men and women of color. Despite T-Mobile's required training on discrimination, inclusion, and equality, favoritism prevails, often perpetuated by former store employees. Having a university degree in technology doesn't matter if you lack connections or aren't adept at navigating office politics. For instance, a former T-Mobile store manager has become a Dev team manager, claiming to act at a director level, and recruits favored individuals from stores. Even if these recruits are fired, they often get rehired into their teams. Despite changes in senior management, this former store manager and his group wield significant power over management decisions. The team started with one former store employee who was promoted to a senior level without adequate performance, and now he is highly influential. More former store employees have since been hired as Analysts. In such teams, hard work and educational background are overshadowed by favoritism. Survival depends on staying in the good graces of this specific group. The qualifications of these individuals often include only a GED, and their knowledge is mainly acquired from other capable contractors who are not promoted. T-Mobile's work environment is marred by favoritism and team monopolization, overlooked by upper management. These tightly-knit groups work efficiently once established, hoarding knowledge with managerial backing to control both the front and back ends. Their lack of formal education and certificates means their only hope is to rely on their network within T-Mobile. So, reconsider investing your time at T-Mobile, as favoritism and inequity are deeply entrenched. Best of luck.