Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swissport. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Swissport?

46% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (473) , Ramp Agent (360) , Customer Service Agent (143) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (68) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (51) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (34) , Duty Manager (26) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 157 reviews)); "good mgmt team and colleagues" ((in 64 reviews)); "Other than that hope you have good coworkers or else it's a nightmare" ((in 55 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 43 reviews)); "Good work environment to work in" ((in 27 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 405 reviews)); "The pay is low and the amount of work is excessive" ((in 259 reviews)); "No benefits and we do the hard work" ((in 120 reviews)); "3. Low salary and space to grow you start with 9$ and you will get 10cent rise every year" ((in 95 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 88 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

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Swissport

Swissport reviews

2.9

46% would recommend to a friend

(3,170 total reviews)

Warwick Brady

51% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.7

Work/Life balance

2.6

Compensation and benefits

2.5

Senior management

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,170 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Feb 19, 2016

not bad could be better

Cargo office agent/dangerous goods specialist

Recommend

CEO approval

Business Outlook

Pros

You can move up within the company, you get a lot of overtime. you can work in several departments

Cons

Some of the management lack professionalism ALWAYS pointing the finger at someone!

2.0

Feb 9, 2016

Lack of communication.

Passenger service agent

Recommend

CEO approval

Business Outlook

Pros

Before your first interview they do accommodate to your schedule so if you are in school let them know your schedule ahead of time. Also once you go in its nice and the airline I worked for were mostly nice. And pay is good if it's your first job and you are still living with parents.

Cons

Human Resources was a joke. Would not help me and had terrible attitudes and most tell you one thing while someone else tells you another. There is also a lot of work you have to put into this job and feels like you should get more benefits for it or higher pay. Once you do give in your schedule it could be hard to change it. It's hard to have a break from work and school because if there is a delay you have to stay if it's Passenger service. When I quit due to the fact that I was moving I asked many times if I should give them my new address for my final pay and management and human resources told me it's still through direct deposit. Guess what? They came to my old address and I had to tell a neighbor to mail it to me.

1.0

Nov 27, 2015

Grooming

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People were ok but besides that it's useless

Cons

Hours and pay are insane how do u expect people to work on such terrible wages

Viewing 76 - 78 of 3,170 Reviews

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