Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Feb 2, 2020

Not professional

Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, good office, canteen

Cons

People that work there for years and wirk with old school rules, very frustrating to work with them

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, and Glassdoor is a platform that helps us understand what our employees are thinking. We have read your review and of course were thrilled to read your list of Pros, as for your Cons, of course we were disappointed to read that you did not get along with all your co-workers " very frustrating to work with them" as teamwork is the cornerstone of our success. At Swarovski in order to ensure our employees have a voice we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company and their teams are addressed in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured your review will be shared with HR and Upper management and looked into. Once again, we want to thank you for taking the time to leave a review and wish you much success in your future endeavors
3.0
Jan 29, 2020

Unrealistic expectations

Recommend
CEO approval
Business Outlook

Pros

Great customers, great product, great discount. Global leadership, culture and values are great and industry leading, however global leadership values and North America leadership values do not align.

Cons

Upper Management has unrealistic goals based on the changing retail environment, traffic is down in malls and stores are expected to meet and reviewed on a goal of 20% over last year's transactions.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros. However as for your “Cons” honestly, we are equally thrilled to read these comments as well, as only with constructive and honest feedback can we work together to improve our company and our work place and your feedback about "unrealistic goals based on the changing retail environment, traffic is down in malls and stores are expected to meet and reviewed on a goal of 20% over last year's transactions" will be shared with upper management and HR as we strive to set our employees up for success. We also want to make sure you are aware that at Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Once again, we want to thank you for taking the time to leave a review and we want to wish you much success with your career at Swarovski.
2.0
Dec 8, 2019

It’s ok.

Recommend
CEO approval
Business Outlook

Pros

Decent discount, easy enough job.

Cons

Bad management, strict dress code, impossible to make goals. Competing too much with online and rarely running discount sales

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Swarovski Response
6y
Thank you for taking the time to leave a review and for your 5 plus years with us. At Swarovski , we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued and Glassdoor is a platform that helps us understand what our employees are thinking. As we are not sure what location you work at, it is not easy to address your concerns "Bad management, strict dress code, impossible to make goals....". At Swarovski we strive to create a positive work environment in each of our stores and corporate offices, to achieve this we have an open-door policy and a hotline to allow employees to share their concerns and ensure we address our employees concerns once reported in a timely matter. Our hope is that current employees will share their concerns and ideas for the betterment of the company with their immediate supervisor, a member of the HR team or Sr Management. Should you wish to share additional information we would love to hear it, as only with open and honest feedback can we work together improve the work environment. Once again we want to thank you for leaving a review and remind you our door is always open and we are here to listen. We also want to wish you much success in your future at Swarovski.
Viewing 235 - 237 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.