Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Beautiful product, nice dealing with pleasant customers, pay is good, great company history makes it very motivating to work for.

Cons

My experience made the company appear awful at dealing with bullying - a girl in my team made my life a living hell, I still think about how hard she made my life to this day. From comments about my weight, to shouting at me in front of customers. Though this was not the fault of the company, I spoke to HR, and higher management, numerous times, and was made to feel as though it was my fault and as though I was a “troublemaker” for bringing it to light. I dealt with this for a year until it was too much to handle, and I had to quit. Poor attitude to sickness and mental health. Knocked my confidence a great deal.

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Swarovski Response
5y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. At Swarovski, we take bullying and work place harassment very seriously, addressing concerns and situations with complete confidentially and immediate resolve. Our employees attend a series of Workplace Harassment trainings and on-going guidance is provided should any incidents occur. To that, Store Management, Human Resources, and an anonymous Hot Line is available to report any work place situation. Our goal is to ensure all employees feel safe and secure at all times; should resolve not be met, we have an escalation process in place that can provide additional support. We appreciate your insight and please know that your comments have been shared with Sr. Management and Human Resources.
4.0
Apr 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Location, International environment, English speaking, Canteen, company events, discounts.

Cons

Long train commute, high rotation

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Swarovski Response
6y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.
Viewing 232 - 234 of 1,939 Reviews

Glassdoor has 2,673 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.