Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Dec 3, 2021

Nice

Recommend
CEO approval
Business Outlook

Pros

Great discount and amazing quarterly discounts.

Cons

Closed due to not making enough for our location.

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Swarovski Response
4y
This review made our day! Thanks for sharing your review with us and the community. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too.
3.0
Nov 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Super close-knit team - got on so well with my colleagues and was devastated to leave them, made friends for life! Good discount Lots of opportunities for overtime Flexible scheduling - very understanding with college and personal commitments

Cons

Horribly understaffed - upper management had no interest in properly staffing the store which meant everyone was under pressure and staff members were constantly on call if people had to call in sick Really bad upper management - everyone outside of the actual store management (ie district and regional managers) is completely clueless about how things are actually run on the shop floor No staff appreciation - no recognition for long-time staff, never felt like anyone appreciated me going above and beyond Meaningless contract hours - on a 12 hour contract working at least 25 hours a week due to being understaffed, but meant I got paid half my usual wage when on annual leave

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Swarovski Response
4y
Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.
3.0
Oct 30, 2021
Recommend
CEO approval
Business Outlook

Pros

you get a lot of discounts

Cons

they care about the business more than you

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Swarovski Response
4y
Thank you for taking the time to leave a review. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely manner. As part of a company that truly values self expression, you can be yourself, have your voice heard, contribute to a unique culture and impact the output of the business. Please be assured your feedback was shared with the HR team.
Viewing 208 - 210 of 1,939 Reviews

Glassdoor has 2,673 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.