Swarovski reviews

3.4

55% would recommend to a friend

(1,938 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits eg :incentives, commissions, store in charge very helpful. Slow pace work environment.

Cons

Senior sales consultant not very helpful. Ignores when clearly newbie need help. 1 senior guy very Impatient to teach newbie. Teach verbally once or twice expect to remember all at once . Gets annoyed and negative comments when newbie asked to avoid mistakes. Reapproach in a harsh way. This is toxic and leave newbie feeling not included in a team.

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Swarovski Response
1y
Thank you for taking the time to leave a review. We very much appreciate it. We’re pleased to hear that you found the work environment supportive and that you appreciated the incentives and benefits, as well as the helpful leadership in your store. We’re sorry to hear that your experience with team collaboration did not meet expectations. Building a culture of teamwork and collaboration is important to us at Swarovski, and our aim is to make each individual feel listened to, appreciated, and included. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. If you are open to it, we invite you to reach out to us at corporatehr.communication@swarovski.com so we can learn more about your experience. We wish you all the best both professionally and personally.
5.0
Feb 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great incentive structure, Good work environment Good benefits for employee Positive attitude

Cons

Too many things to read

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Swarovski Response
1y
Thank you for taking the time to leave a review. We’re glad to hear that you’re enjoying the incentive structure, work environment, and employee benefits, as well as the positive attitude within the team. It’s always encouraging to hear feedback that reflects the kind of experience we aim to create. We understand that no workplace is without its challenges, and we appreciate your honesty in sharing your perspective. Thank you again for your feedback.
3.0
Jan 31, 2025

Good experience

Recommend
CEO approval
Business Outlook

Pros

Depends on the department but people

Cons

Luxury sector is typically not paying much and is sensitive to market turbulence Limited remote working

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Swarovski Response
1y
Thank you for taking the time to leave a review. We’re glad to hear that you’ve had a good experience and appreciate the people you work with — teamwork is the cornerstone of our success. We also value your feedback on industry-specific challenges and remote working. Constructive feedback helps us grow, learn, and improve. Thank you again for your feedback.
Viewing 169 - 171 of 1,938 Reviews

Glassdoor has 2,670 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.