Swarovski reviews

3.4

55% would recommend to a friend

(1,938 total reviews)
avatar

Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Feb 11, 2025

HR role

Recommend
CEO approval
Business Outlook

Pros

Best place to work! Good team.

Cons

Hectic at times but it's managable.

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Swarovski Response
1y
Great to hear your experience has been so positive! We’re glad you enjoy working with your team — collaboration is truly at the heart of our culture. We know some moments can be especially demanding, and we appreciate your commitment. Thanks again for being part of the team.
2.0
Feb 10, 2025

Bad experience

Recommend
CEO approval
Business Outlook

Pros

Very easy to lear job, realistic sales targets

Cons

terrible policy for returns to "delight the costumer". The manager Escarle was rude and disrespectful towards the staff and HR did nothing when people complained about it.

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Swarovski Response
1y
We’re sorry to hear that your overall experience was negative. We take feedback of this nature seriously and would appreciate the opportunity to understand more. If you're willing, please contact us directly at corporatehr.communication@swarovski.com so we can look into your concerns further. Thank you again for sharing your experience.
2.0
Feb 4, 2025

Forgot about its employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and excellent teamwork across all departments.

Cons

Senior management no longer care about the mental health and well being of their employees. Over worked and under paid. Lost sight of the quality of the brand

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Swarovski Response
1y
Thank you for taking the time to leave a review. We’re glad to hear you had a positive experience working with your colleagues — teamwork is truly the cornerstone of our success. We’re sorry to hear that other aspects of your experience did not meet expectations. Our aim is to make each individual feel that they are listened to, appreciated, and important. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. We wish you all the best both professionally and personally.
Viewing 166 - 168 of 1,938 Reviews

Glassdoor has 2,670 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.