My experience as colleague - Sales Consultant Swarovski Employee Review

3.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits eg :incentives, commissions, store in charge very helpful. Slow pace work environment.

Cons

Senior sales consultant not very helpful. Ignores when clearly newbie need help. 1 senior guy very Impatient to teach newbie. Teach verbally once or twice expect to remember all at once . Gets annoyed and negative comments when newbie asked to avoid mistakes. Reapproach in a harsh way. This is toxic and leave newbie feeling not included in a team.

avatar
Swarovski Response
1y
Thank you for taking the time to leave a review. We very much appreciate it. We’re pleased to hear that you found the work environment supportive and that you appreciated the incentives and benefits, as well as the helpful leadership in your store. We’re sorry to hear that your experience with team collaboration did not meet expectations. Building a culture of teamwork and collaboration is important to us at Swarovski, and our aim is to make each individual feel listened to, appreciated, and included. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. If you are open to it, we invite you to reach out to us at corporatehr.communication@swarovski.com so we can learn more about your experience. We wish you all the best both professionally and personally.

Explore other reviews about Swarovski

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

See reviews by: Helpful|Rating|Date|All