Forgot about its employees - Anonymous employee Swarovski Employee Review

2.0
Feb 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and excellent teamwork across all departments.

Cons

Senior management no longer care about the mental health and well being of their employees. Over worked and under paid. Lost sight of the quality of the brand

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Swarovski Response
1y
Thank you for taking the time to leave a review. We’re glad to hear you had a positive experience working with your colleagues — teamwork is truly the cornerstone of our success. We’re sorry to hear that other aspects of your experience did not meet expectations. Our aim is to make each individual feel that they are listened to, appreciated, and important. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. We wish you all the best both professionally and personally.

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5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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