Swarovski reviews

3.4

55% would recommend to a friend

(1,938 total reviews)
avatar

Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Mar 24, 2019

Swarovski

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting projects, collaboration opportunities with a wide spectrum of other business

Cons

Slow decision making and sometimes lack of due diligence

avatar
Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. Getting to collaborate with creative, hardworking individuals is one of the greatest opportunities at Swarovski, and we make it a goal to keep projects relevant and reflective of current and ever-changing trends. Having quality communication is also fundamental to us, so we take your advice “Better communication required between upper management” seriously, and we are sorry to hear about your experience being less than perfect. With this said, if you would like to reach out to a member of our HR team, we would be happy to address this situation in depth. This kind of feedback is crucial to the betterment of the company. As always, we wish you all the best in your current and future endeavors at Swarovski.
3.0
Mar 9, 2019

Easy job with few benefits

Recommend
CEO approval
Business Outlook

Pros

*Easy job (once you realize the ridiculous numbers they expect you to achieve aren't based on any real data). * steady paycheck if you're full time. *Typical sales oriented job (i.e. pressure people or get "coached", show enthusiasm for the product despite how you feel about it.) *Full timers get benefits *Potential for bonuses (if you can figure out the intentional ambiguity of the bonus structure and if you don't mind them holding up their end of the bargain).

Cons

*Hires too many executives so your growth, pay and even your job is never a priority. *Multi billion dollar family owned business that loves making the family money and loves showing off the family and could care less about yours as long as they make money. *Multi billion dollar business that only pays you because it's the law. *Ambiguous bonus structure so they can give or not give at their discretion and get away with it. *Doesn't always deliver on bonuses (was promised "double" bonus for a two month period and only got the double bonus for one month. *Training is there, but no one is responsible for it except you so how is a new person supposed to know what to do and when. *Training for me was basically setting up a new store and then on opening day instead of being educated on the product being told to "make it up if you don't know the answer" *Its a company that basically knows how to make money but seems to be learning in the fly when it comes to the relatively new outlet business ventures and because of that training, communication and morale all suffer.

avatar
Swarovski Response
7y
Thank you for your review and your 5 years of service to the company. You have made several interesting points in your review, and we value your feedback. We have already begun to address many of these points, by changing the way we run our stores, to restructuring our bonus program to be easier to understand. We are also hiring additional trainers to better support our retail employees. In addition, we pride ourselves on an open-door policy and if you would like to discuss your thoughts and ideas how we can improve please reach out to your manager or a member of the HR team at any time. Once again, we want to thank you for your review, your feedback helps us continue to improve, and I want to wish you much success in your continued growth at Swarovski.
3.0
Mar 6, 2019

Decent for student

Recommend
CEO approval
Business Outlook

Pros

Great management and coworkers there

Cons

A lot of micro management

avatar
Swarovski Response
7y
Thank you for your review. We are glad to hear that our company has “Great management and coworkers”, we strive to be an inclusive work place where our employees shine as much as our product. We also want to thank you for your feedback about there being a lot of Micro Management, we will share this feedback with our training team, we value each and every one of our employees and strive to improve our training and development curriculum for our Managers and Sales consultants, our goal is to develop and empower our staff to make the right decision for our customers. Feedback from current and former employees is one of the most valuable tools we have to guide us.
Viewing 1618 - 1620 of 1,938 Reviews

Glassdoor has 2,672 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.