Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jun 4, 2019

Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good staff discount Good selection of jewellery

Cons

Not paid enough for the work that staff do

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are glad to hear that you felt we offered a "Good selection of jewelry" to our consumers and that you list the employee discount as a positive benefit, as this along with our retail employee allotment are two of the most revered benefits. As for your concerns about pay, we strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure. We are also proud as part of our compensation program to be able to offer a full benefits package to all our Full-Time employees and a modified benefit package to our PT employees, including the ability to participate in our 401K. We continually evaluate our compensation and the benefits we offer to our Full-Time and Part-time employees and recently rolled out a new Retail Employee Bonus Program. This new bonus program, the company rolled out after much research, was done to enhance our compensation and to foster an environment where teamwork can flourish. The new bonus structure also embraces an omni channel approach to selling as it takes into consideration the success of the entire North America market including our online sales. Once again thank you for taking the time to leave a review we value feedback both positive and negative and it will be shared with upper management both in North America and Globally. This kind of feedback is crucial to the betterment of the company. As always, we wish you all the best in your future endeavors.
3.0
Jun 2, 2019

Ok

Recommend
CEO approval
Business Outlook

Pros

product, people, cross departamental work

Cons

politics limitation for creativity too many ad hoc projects

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Getting to collaborate with creative, hardworking individuals is one of the greatest opportunities at Swarovski, and we are glad you list “Cross Departmental work” and the “People” among the “Pros” in your job. We strive to keep projects relevant and reflective of current and ever-changing trends. We are however sorry to hear that you felt there were “politics”, “limitation for creativity” and “too many ad hoc projects”, please note we have an open-door policy and encourage our employees to reach out to a member of our management or HR Team to make sure their concerns are addressed and handled strategically and effectively in a timely matter. Once again thank you for your feedback and we wish you all the best in your future endeavors.
5.0
May 30, 2019

Great!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing company with great benefits

Cons

Hours were long but everything else is great

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we love when our employees leave positive feedback such as your comment "Amazing company with great benefits”. We are proud, that as part of our compensation program, we offer a full benefits package to all our Full-Time employees and a modified benefit package to our PT employees, including the ability to participate in our 401K. We also are proud to offer a generous employee discount, the discount along with our retail employee allotment are two of the most revered benefits among our retail employees. As for your concerns about long hours, we understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible and to balance this with the needs of the business. Please note we have an open-door policy and encourage our employees to reach out to a member of our management or HR Team to make sure their concerns are addressed and handled strategically and effectively in a timely matter. Once again thank you for your feedback and we wish you all the best in your future endeavors with Swarovski.
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Glassdoor has 2,673 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.