Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Dec 19, 2019

Swarovski

Recommend
CEO approval
Business Outlook

Pros

Good employee discount Friendly staff

Cons

Bad management Long hours

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Swarovski Response
6y
Thank you for taking the time to leave a review, at Swarovski we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, and Glassdoor is a platform that helps us understand what our employees are thinking. Of course, we are thrilled to read your list of Pros: “Good employee discount Friendly staff”, the employee discount is one of the most revered benefits we offer, and we love to see our Sparkling employees wearing our amazing products. We are also glad at your location that you worked with a good team as one of the cornerstones to our success is an inclusive environment where teamwork can flourish. As we are not sure what location you work at, it is not easy to address your concerns " Bad management - Long hours". At Swarovski we strive to create a positive work environment in each of our stores and corporate offices, to achieve this we have an open-door policy and a hotline to allow employees to share their concerns and ensure we address our employees concerns once reported in a timely matter. Our hope is that current employees will share their concerns and ideas for the betterment of the company with their immediate supervisor, a member of the HR team or Sr Management. As you are no longer working for us your concerns will be shared with Global HR and Sr Management in the London district as only with open and honest feedback can we improve the work environment. Once again, we want to thank you for leaving a review and to wish you much success in your future endeavors.
3.0
Dec 16, 2019
Recommend
CEO approval
Business Outlook

Pros

- You learn a lot, quickly. If you push for it, you can get a better understanding of the other departments but only if your line manager gives the go ahead

Cons

Salary does not meet the job title. Especially in the Operations department, you end up with more responsibility but this isn't reflected in your base salary.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. From your review it appears you felt undervalued and for this we are sorry. We are however thrilled that you list as Pros: “You learn a lot, quickly…”, learning and development are the cornerstone of our success and provide employees with opportunity for advancement and to learn skills they can use throughout their careers. Here at Swarovski we have an excellent record of promoting from within and working with associates during the mid-year and year-end reviews, to create an Individual development plan and to identify what they need to do to achieve their short and long-term career goals and move to the next level. As for your Cons: “Salary does not meet the job title. Especially in the Operations department, you end up with more responsibility but this isn't reflected in your base salary.”. please note our wages are based on competitive market research and in many roles, we have also implemented a bonus system to reward our employees for their performance above and beyond their base pay. We also our proud as part of our compensation to offer a full benefits package to all Full-Time Employees and a modified benefits package for Part-Time Employees and this has enhanced our pay. Although you may have been felt undervalued, we want to tthank you for taking the time to leave a review and to let you know your feedback will be shared with our compensation team and further investigated.
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Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.